Privacy Policy
Kathy Phan Counseling, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through this website. This Privacy Policy explains how information may be collected, used, and protected when you visit or interact with this website.
Information We Collect
We may collect information that you voluntarily provide through this website, including when you:
Submit a contact or inquiry form
Request information about services
Request or schedule an appointment
Subscribe to communications, if applicable
Communicate with us through the website
This information may include your name, email address, phone number, and information you choose to include in your message.
Please do not submit sensitive or confidential mental health information through this website, contact forms, or email. These methods of communication may not be secure and are not intended for discussing emergencies or detailed clinical information.
How We Use Your Information
Information submitted through this website may be used to:
Respond to your inquiries
Provide information about counseling services
Respond to requests for appointments or consultations
Communicate with you regarding services
Maintain and improve the website
Comply with applicable legal and professional obligations
We do not sell or rent your personal information to third parties.
Website Analytics and Cookies
This website may use cookies, analytics tools, or similar technologies to understand how visitors use the website and to improve its functionality and content.
These technologies may collect information such as your IP address, browser type, device information, pages visited, and general website usage information.
Squarespace and other third-party service providers may process certain information on our behalf as part of providing website hosting, analytics, scheduling, payment, or other services.
You may be able to adjust your browser settings to refuse or limit cookies. Disabling cookies may affect certain website functionality.
Third-Party Services
This website may contain links to or integrate with third-party websites and services, such as appointment scheduling platforms, payment processors, insurance-related services, social media platforms, or other resources.
Once you leave this website or interact with a third-party service, that service's own privacy policy and terms may apply. We are not responsible for the privacy practices or content of third-party websites.
Therapy and Protected Health Information
This website is intended primarily to provide general information about Kathy Phan Counseling, LLC and its counseling services.
Information you provide through this website should not be considered part of your confidential clinical record unless and until you have established a treatment relationship and information is collected through appropriate clinical systems.
Protected Health Information (PHI) that is created, received, or maintained in the course of providing healthcare services may be subject to additional protections under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal laws.
For information about how your health information may be used and disclosed in connection with your care, please review the Notice of Privacy Practices provided to clients.
Confidentiality and Email Communication
Email and website communications may not be completely secure. Please avoid sending highly sensitive, confidential, or urgent information through website forms or regular email.
If you are experiencing a mental health emergency or are concerned about your immediate safety, do not use this website or email to seek emergency assistance. Contact emergency services or an appropriate crisis resource in your area.
Children's Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.
Data Security
We take reasonable steps to protect information submitted through this website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
By using this website, you acknowledge that information transmitted electronically carries some inherent security risks.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact:
Kathy Phan Counseling, LLC
Licensed Professional Counselor
Colorado, USA
[Insert your business email address]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact
If you have questions about this Privacy Policy or how information is handled through this website, please contact:
Kathy Phan Counseling, LLC
Email: kathyphan@kathyphancounseling.com
Important: This Privacy Policy applies to this website and is not a substitute for the Notice of Privacy Practices provided to clients receiving counseling services.